Over the last few years at Sandfield, we've been on a journey to build out our supply chain management and logistics offering, Origin, into a full platform and product suite based on our years of experience in the industry. This shift to productised solutions is driven by our commitment to delivering rapid, configurable systems that align with the unique operational needs of our customers. This approach allows us to offer industry-standard functionalities while retaining flexibility for specific client requirements, giving them everything they need and nothing they don’t.
The following story originally appeared on our Origin website and highlights the journey of Pacific Transfer and their search for a purpose-built solution to address the critical yet underserved technology area of Container Freight Stations (CFS).
Pacific Transfer is a Honolulu-based logistics and transportation company that specialises in pier drayage, freight, intermodal logistics, and warehousing services. They are one of the largest container freight operations in the Hawaiian Islands, operating both an LCL freight terminal facility and a neighbouring island LTL consolidation and warehousing facility on the island of Oahu. Pacific Transfer is also the largest pier drayage dispatch operation in the Central Pacific (where they deploy 50 tractor/haulers and process approximately 1600 FCL dispatches per week).
The success story of Pacific Transfer is not just one of logistical expertise. It’s driven by seeking out and deploying leading edge information technology solutions. As part of their quest for innovation and continual improvement, Pacific Transfer’s President and COO, Chris Redlew, was on the search for a replacement solution to manage and improve their Container Freight Station (CFS) operations. However, it was not easy. Chris found the technology options in the niche area of CFS very limited.
Origin’s CFS software was a good fit for Pacific Transfer, not only to replace PT’s existing CFS software and LTL TMS, but also to provide a clear roadmap of current and future innovation that will further streamline their operations and ultimately remove the need for paper processes across their container consolidation/deconsolidation and LTL delivery operations.
The Origin CFS solution stood out due to several capabilities Pacific Transfer sees as crucial to success and maintaining a competitive edge. Two of those capabilities include:
“Printing and filling out paper dockets just to track where freight is in a depot is inefficient and time-consuming. With instant real-time integration and a purpose-built mobile app, CFS processes become digital from end-to-end. Not only freeing up staff to work on higher value tasks, but importantly giving customers even better visibility of their freight.” says, Will Harding, Origin’s Head of Product.
Beyond Origin’s exciting product development roadmap, a cultural fit was also crucial in the decision. Introducing new software and processes into a business requires a spirit of understanding and partnership between the technology provider and the customer.
After the implementation of the Origin CFS product solution, the next steps are to assess Origin’s Transport management functionality across Pacific Transfer’s transport operations.
With the Origin CFS solution in place, Pacific Transfer can look forward to the following streamlined outcomes
Origin and Pacific Transfer have only just begun their journey, but their goals are shared. Between them, they have the tools and knowledge to streamline CFS operations, pickup-delivery and other transportation related functions throughout Pacific Transfer’s operation.
